How to File a Complaint
Complaints may be filed against fireworks jobbers, wholesalers, and unlicensed individuals online. A list of actively licensed jobbers and wholesalers can be found here.
To file a complaint against an annual or temporary Fireworks Retailer, please complete the paper complaint form. This form may also be used to report unlicensed practice related to the retail sale of fireworks. If you need to verify a retail permit, please email the Board at contact.pyro@llr.sc.gov for assistance.
The South Carolina Department of Labor, Licensing and Regulation, through its Office of Investigations and Enforcement (OIE), investigates complaints involving licensed professionals to determine if the facts, as alleged, could be a possible violation of the state law regulating the profession or occupation. OIE also investigates allegations of unlicensed practice.
While the boards can take disciplinary action involving licensees, it is important to note that they have no legal authority to award monetary restitution on your behalf. If you are seeking a monetary settlement, you may want to contact an attorney.