Frequently Asked Questions About Elevators

Q: What should I do if I lost or did not receive my new operating certificate?

Answer: Submit a written request to the Office of Elevators and Amusement Rides at contact.elevators@llr.sc.gov.  Please include contact information and your Elevator State ID number.

Q: How do I update my mailing address and other contact information?

Answer: Submit a written request to the Office of Elevators and Amusement Rides at contact.elevators@llr.sc.gov. Please include the elevator state ID number.

Q: What should I do if I cannot find my abatement form?

Answer: Submit a written request to the Office of Elevators and Amusement Rides at the following email address contact.elevators@llr.sc.gov.  Please include contact information and your Elevator State ID number.

Q: Does LLR inspect an elevator installed in a private residence?

Answer: No. Section 41-16-30 of the South Carolina Elevator Code states, “The provisions of this chapter do not apply to any facility installed in any single private dwelling residence...”

Q: Does LLR license elevator companies?

Answer: No. LLR does not license elevator companies.

Note: A temporary operating certificate authorizes operation for construction use only in this state and is valid for sixty days. The fee for the temporary operating certificate is $250 per elevator.

Q: Can I put up a sign stating that my certificates are kept in the office?

Answer: State law requires the certificates to be posted in the elevator car. The reason for this is that anyone desiring to file a complaint with our office can easily access our phone number along with the state ID number listed on the operating certificate. If you wish, you may post a copy of the operating certificate in the elevator car and keep the original in your office.

Q: Do elevators in South Carolina need to meet the requirements of the Americans with Disabilities Act (A.D.A)?

Answer: At the present time, the S. C. Department of Labor, Licensing and Regulation, Office of Elevators and Amusement Rides does not inspect for A.D.A. compliance since it is a federal law. However, all owners of elevators are expected to comply with requirements of the A.D.A to avoid liability.

Q: Where can I get a copy of the elevator code?

Answer: Copies of the ANSI A17 codes are available for purchase through the American Society of Mechanical Engineers at 800-THE-ASME. Download the South Carolina Elevator Law and Regulations.